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Casino
Achieving AML Compliance
Faced with increasing pressure from the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) and other regulatory bodies to prevent money laundering, casino operators and owners are waking up to the reality that written processes and procedures are not enough...
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Increasing Customer Loyalty Through Social Media
In a 2.0 world – where online social networks put the competition for customers on a truly global scale – how can you make the most of existing social media tools to retain and enhance the loyalty of your customers?
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The State of Network Gaming
In little under a decade, Network Gaming has evolved from an ambitious trade show concept to a widely adopted technology in casinos across the globe...
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Rolling the Dice on New Employees: How to Increase Your Odds
In the casino world, employee turnover is a never-ending nightmare...
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HR Technology: Streamlining the Hiring Process
The demands on companies to recruit top talent have changed dramatically over the last few years...
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Gambling Isn’t Child’s Play
While all of us in the industry agree that no one under the age of majority should be gambling, the fact is it’s happening and it’s on the rise.
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Strategically Leveraging Forecasting to Sustain Company Value
Gaming in Canada appears to be poised for a dramatic shift in the months and years ahead as anticipated changes in the landscape are expected to open up new possibilities for offerings and the revenue opportunities that come along with them...
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Regulator Q&A: Manitoba Gaming Control Commission
Canadian Gaming Business Magazine recently asked the Manitoba Gaming Control Commission for feedback on their role as regulators...
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Regulating the Changing Face of Gaming
Over the past decade we have seen gaming technology migrate from relatively isolated stand-alone devices to an increasingly interconnected web of technology that represents the modern gaming floor...
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Emerging Directions in Food and Beverage
Canadian casinos are fast becoming hot spots not only for gaming, but also for dining, drinking, shopping, relaxing and enjoying a sports event or a concert. Morphing into world-class resorts, the number of amenities involving the food and beverage sector has exploded in recent years – and continues to grow steadily...
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Security Officer Wanted: Must Be Flexible and Adaptable
The security officer has one of the most challenging and least appreciated roles on the gaming floor, and finding the right person for the job is can be a considerable challenge.
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